This document, or the most recent applicable version of it, is accessible through http://www.efficito.com/tos/services/cloudledger-plus

Additional Service Terms for CloudLedger Plus

Terminology of this document is subject to the definitions in the general terms of service.

1. Versions of software in the offer
   1. LedgerSMB: version 1.3, kept up to date with 1.3 releases
      Upon customer request, LedgerSMB versions newer than 1.3 may be hosted
   2. (any other important components??)
   3. Debian Linux, using these components:
      • Apache 2.2
      • Debian Linux
2. Treatment of customer owned data
   1. Upon termination of the customer account, data will be removed from our storage within 7 days - including from the off-site backups.
   2. Data removed after account termination cannot be recovered. Customers considering account termination should make sure to have secured relevant data
3. Customization of the service
   1. The service cannot be customized beyond the configuration parameters offered through the web-interface and the LedgerSMB add-ins which come with the service by default in the Efficito CloudLedger Basic offer.
4. Backups
   1. We ensure frequent backups. These backups are meant to restore service in the event of a major operational failure; these backups are not available for customer use.
   2. Customers can download own-use backups from CloudLedger Plus by themselves.
5. Fair use
   1. You shall not use the service to engage in illegal activities such as storing and sharing (publicly nor privately) improper or illegal content.
6. Customization access
   1. Shell account access to the VM running the CloudLedger Plus solution is available; this access is subject to the following limitations:
      • We cannot guarantee smooth patch version upgrades (1.3.x to 1.3.[x+1]) if your CloudLedger Plus software has been changed;
      • We manage the operating system; we can't provide the root password for the VM.